System Requirements

For information on general system requirements (hardware and operating system requirements), see the latest Release Notes at DriveLock Online Help.

In some cases, it may be necessary to prepare the hard disk with the boot partition prior to using it with BitLocker. In this case, please perform the following steps:
Check the status using "manage-bde -status c:"
If the following error message pops up, "ERROR: The volume C: could not be opened by BitLocker. This may be because the volume does not exist, or because it is not a valid BitLocker volume." make sure to prepare the hard disk.
See https://docs.microsoft.com/de-de/windows-server/administration/windows-commands/bdehdcfg. In an admin command line, you can prepare it by using "bdehdcfg.exe -target default" or "bdehdcfg.exe -target default -restart -quiet" (without prompting for scripting)

DriveLock BitLocker Management supports the following operating systems:

  • Windows 7

    • Starting with Windows 7 SP1 (version 6.1.7601)
    • only 64 bit operating system
    • only Ultimate and Enterprise Editions
    • an existing Trusted Platform Module (TPM chip or vTPM) is mandatory
  • Windows 8

    • starting with Windows 8.1, Update 1 (version 6.3.9600)
    • 32 bit and 64 bit operating systems
    • only Professional and Enterprise Editions
    • no TPM required (recommended for security reasons)
  • Windows 10

    • starting with Windows 10 1607 (version 10.0.14393)
    • 32 bit and 64 bit operating systems
    • only Professional, Enterprise and Education Editions
    • no TPM required (recommended for security reasons)

Please note that the BitLocker feature for server operating systems is not installed by default.

DriveLock PreBoot Authentication (DriveLock PBA) for Bitlocker only supports the following operating systems:

  • Windows 10

    • UEFI firmware required
    • 64 bit operating systems
    • only Professional, Enterprise and Education Editions
    • no TPM required (recommended for security reasons)