DriveLock Agent
Before distributing or installing the DriveLock agents on your corporate network, please ensure that the computers meet the following requirements and are configured properly to provide full functionality.
Main memory:
- at least 4 GB RAM
Free disk space:
- approx. 1 GB with average policies that do not include your own video files
- at least 2 GB if Security Awareness campaigns are used with video sequences (Security Awareness Content AddOn)
How much disk space you need largely depends on how DriveLock agents are configured via policies and on the settings and features they contain. It is therefore difficult to provide an exact specification here. We recommend that you verify and determine the exact value in a test setup with a limited number of systems before performing a company-wide roll-out.
Additional Windows components:
- .NET Framework 4.5.2 or newer (for security awareness campaigns in general)
-
KB3140245 must be installed on Windows 7
Please find further information here and here.
Without this update, WinHTTP cannot change any TLS settings and the error 12175 appears in the dlwsconsumer.log und DLUpdSvx.log log files. - KB3033929 (SHA-2 code signing support) must be installed on Windows 7 64 bit.
Supported platforms:
DriveLock supports the following Windows versions for the listed agent versions:
| OS version |
2020.2 |
2020.1 |
2019.2 |
|---|---|---|---|
|
Windows 10 Pro |
|||
|
Windows 10 20H2 |
+ |
+ |
+ |
|
Windows 10-2004 |
+ |
+ |
+ |
|
Windows 10-1909 |
+ |
+ |
+ |
|
Windows 10-1903 |
- |
+ |
+ |
|
Windows 10-1809 |
- |
+ |
+ |
|
Windows 10-1803 |
- |
- |
+ |
|
Windows 10-1709 |
- |
- |
- |
|
Windows 10-1703 |
- |
- |
- |
|
Windows 10-1607 |
- |
- |
- |
|
Windows 10 Enterprise |
|||
|
Windows 10 20H2 |
+ |
+ |
+ |
|
Windows 10-2004 |
+ |
+ |
+ |
|
Windows 10-1909 |
+ |
+ |
+ |
|
Windows 10-1903 |
- |
+ |
+ |
|
Windows 10-1809 |
+ |
+ |
+ |
|
Windows 10-1803 |
+ |
+ |
+ |
|
Windows 10-1709 |
- |
+ |
+ |
|
Windows 10-1703 |
- |
- |
- |
|
Windows 10-1607 |
- |
- |
- |
|
Windows 10 Enterprise LTSB/LTSC |
|||
|
Windows 10 Enterprise 2019 LTSC |
+ |
+ |
+ |
|
Windows 10 Enterprise 2016 LTSB |
+ |
+ |
+ |
|
Windows 10 Enterprise 2015 LTSB |
+ |
+ |
+ |
|
Windows Server |
|||
|
Windows Server 2019 |
+ |
+ |
+ |
|
Windows Server 2016 |
+ |
+ |
+ |
|
Windows Server 2012 R2 |
+(*) |
+(*) |
+ |
|
Windows Server 2012 |
- |
- |
+ |
|
Windows Server 2008 R2 SP1 |
- |
- |
+ |
|
Windows Server 2008 SP2 |
- |
- |
+ |
|
Older Windows versions |
|||
|
Windows 8.1 |
+ |
+ |
+ |
|
Windows 7 SP1 |
+ |
+ |
+ |
|
Windows XP |
Support license required |
Support license required |
Support license required |
|
The following Linux derivatives and newer versions (own DriveLock license) |
|||
|
CentOS Linux 8 |
+ |
+ |
+ |
|
Debian 7 |
+ |
+ |
+ |
|
Fedora 31 |
+ |
+ |
+ |
|
IGEL OS starting with version 10 |
+ |
+ |
+ |
|
Red Hat Enterprise Linux 5 |
+ |
+ |
+ |
|
SUSE 15.1 |
+ |
+ |
+ |
|
Ubuntu 18.04 |
+ |
+ |
+ |
(*): Please see the important note in the Supported Platforms section.
We recommend that all customers install our latest version.
For more information about the Linux client and the limitations of its functionality, please refer to the separate Linux Agent documentation.
The DriveLock Agent is available for systems based on Intel X86 (32 bit and 64 bit architecture). We recommend using a 64 bit system for the DriveLock Agent. Server operating systems are being tested on 64 bit only.
Restrictions
- DriveLock Disk Protection is only allowed for use with XP employed in certain ATMs.
- Windows XP Embedded: Do not install the DriveLock Virtual Channel and the DriveLock Agent on the same client!
- BitLocker Management is only supported on Windows 7 systems with TPM and only for 64 bit.
- Disk Protection UEFI and GPT partitioning are supported for drives up to max. 2 TB for Windows 8.1 64 bit or newer and UEFI version V2.3.1 or newer.
- DriveLock Disk Protection is available for Windows 10 Version 1703 and higher (see Known Issues).
-
Starting with version 2019.2, the agent status is a separate option and should be explicitly configured. The default setting is not to display a status.
Microsoft discontinues support for its Windows 7 operating system as of January 2020. However, DriveLock will continue to support Windows 7 with a regular client license. We will notify our customers in time when Windows 7 is eligible for extended legacy support. At the earliest, this will occur after DriveLock version 2020.2.
Citrix environments
The DriveLock Agent requires the following systems to be able to make full use of the DriveLock Device Control feature:
- XenApp 7.15 or newer (ICA).
- Windows Server 2012 R2 or 2016 (RDP).
- Creating DriveLock File Protection encrypted folders on Terminal Service is not supported.