End Of Life Announcement

DriveLock sends out a newsletter in time to inform you about the end of support and maintenance for a specific DriveLock version.

We recommend that all our customers install the latest DriveLock version.

For the following versions, the corresponding End-Of-Life (EoL) data apply:

Version

Continued Customer Care Support

All versions before 2021.2

EoL - not supported any more

2021.2

May 2024

2022.1

September 2023

2022.2

June 2025

Support cycles:

Support periods for new product versions are adjusted to match the support period for Windows 10 Enterprise Edition, released during the same period of the year (release spring: approx. 18 months, release fall: approx. 30 months). When a new version is released, we also publish the support end of this version.

Maintenance updates and code fixes for bugs and critical issues will be released during this period. We also respond to inquiries via phone, email and Self-Service, provided by DriveLock's Product Support Team and related technical assistance websites.

Upgrades:

Customers who have previous product versions and a valid maintenance contract can upgrade the environment to the latest product version.

End of life of features:

  • As of version 2023.1, the option to change or configure the settings for event encryption is no longer available. Events are basically no longer encrypted. The data masking functions added in version 2022.2 completely replace the previous pseudonymization by encryption.

  • We have stopped developing the DCC and it will no longer be part of our product. DriveLock 2021.2 is the last version that officially supports the DCC until May 2024.

  • Version 2022.2 is the last DriveLock version that supports the Windows XP operating system. You will not be able to install any future versions of the DriveLock Agent on this legacy Microsoft operating system. Also, it is not possible to update to newer versions on Windows XP anymore. Customers can run this DriveLock Agent on Windows XP until support for version 2022.2 ends. Please note that you will need the DriveLock legacy OS license as before.

  • Starting with the 2023.1 release, the DriveLock legacy OS license will be required when running DriveLock on Windows 7. From this point on, this license must be purchased for all DriveLock versions still running on Windows 7.

  • The following server operating systems and database versions are supported for the last time with this release:

    • SQL Server 2014, SP3

    • Windows Server 2012 R2

    • Windows 10 20H2 Enterprise

    • Windows 10 21H1 Pro/Enterprise