List of events
The following table contains all events related to macOS that are displayed in the DriveLock Operations Center (DOC). All events below are triggered by DriveLock:
You can find a list of all events DriveLock processes in the Events documentation auf DriveLock Online Help..
The DriveLock macOS Agent reports the following events to the DES:
Event ID |
Event level (Information, Warning, Error) |
Event text |
Description |
---|---|---|---|
105 |
Information |
Service started |
The [name] service was started. |
108 |
Information |
Service stopped |
The service [name] was stopped. |
110 |
Audit |
Drive connected and unlocked |
The drive [name] ([category]) was added to the system. It is a [type] bus device. The drive is [locked/unlocked] for this event's user account. Device Id: [ID] [ID] (Rev. [rev]) (Serial number [number]) Applied whitelist rule: [rule] Screen state (keyboard [Win]-[L]): [state] |
111 |
Audit |
Drive connected and locked |
The drive [name] ([category]) was added to the system. It is controlled by {Product} because of company policy. As an ACL was applied to the drive, some users may no longer be able to access it. It is a [type] bus device. The drive is [locked/unlocked] for this event's user account. Device Id: [ID] [ID] (Rev. [rev]) (Serial number [number]) Applied whitelist rule: [rule] Screen state (keyboard [Win]-[L]): [state] |
131 |
Audit |
Temporarily unlocked |
{Product} Agent was temporarily unlocked by an administrator. Administrator computer: [ComputerName] (unique ID [ComputerGuid]). Administrator account: [UserName] (domain [Domain], SID [SID]) |
132 |
Audit |
Temporary unlocked cancelled |
The temporary unlock mode of the {Product} Agent was canceled by an administrator. Administrator computer: [ComputerName] (unique ID [ComputerGuid]). Administrator account: [UserName] (domain [Domain], SID [SID] |
139 |
Warning |
Temporary unlock ended |
The temporary unlock mode of the {Product} Agent ended because the unlock time elapsed. |
152 |
Warning |
Policy storage extraction failed |
The policy storage container [name] cannot be unpacked to the local computer. Some functions relying on files stored in this container may fail. |
153 |
Warning |
Configuration file applied |
The configuration file [name] was successfully applied. |
154 |
Error |
Configuration file download error |
The configuration file [name] could not be downloaded. Error code: [code] Error: [error] |
158 |
Error |
Configuration file error |
The configuration file [name] could not be read. Error code: [code] Error: [error] |
191 |
Warning |
{PrefixEnterpriseService} selected |
The {PrefixEnterpriseService} [name] was selected by {Product}. Connection ID: [ID] Used for: [Inventory/Recovery/Events] |
192 |
Warning |
{PrefixEnterpriseService} not available |
No {PrefixEnterpriseService} is available because no valid server connection is configured. |
199 |
Warning |
Drive temporarily unlocked |
Drive types temporarily unlocked by administrative intervention are[DriveType1] [DriveType2] [DriveType3] [DriveType4] [DriveType5] [DriveType6] [DriveType7] [DriveType8] [DriveType9] [DriveType10] |
235 |
Error |
SSL: Cannot set up |
The encrypted communications layer (SSL) could not be set up. Error: [error] |
236 |
Error |
Remote control: Cannot set up server |
The remote control server component coud not be set up. Agent remote control will be unavailable. Error: [error] |
237 |
Error |
Remote control: Internal error |
Agent remote control: An internal SOAP communications error occurred. Error: [error] |
238 |
SuccessAudit |
Remote control: Function called |
An Agent remote control function was called. Calling IP address: [IP address] Called function: [function] |
243 |
Error |
Cannot open database |
A database could not be opened. Database file: [name] Error code: [code] Error: [error] |
246 |
Error |
Cannot store configuration status |
The Agent cannot store the configuration status used by other {Product} components. Error code: [code] Error: [error] |
247 |
Error |
Cannot initialize configuration store |
{Product} Agent cannot initialize the configuration database stores. |
249 |
Error |
Configuration file: Fall-back configuration applied |
A configuration using configuration files was detected but no settings could be retrieved from a configuration database. {Product} will fall-back to a configuration where all removable drives are blocked. |
250 |
Warning |
Configuration file: Using cached copy |
The configuration file [name] could not be loaded from its original location. A locally cached copy was used. |
251 |
Error |
Configuration file: Cannot extract |
A {Product} configuration file could no be extracted.%rSettings from this file will not be applied. Database file: [name] Error code: [code] Error: [error] |
264 |
Error |
Cannot merge configuration database with RSoP |
Cannot merge the configuration database [name] into the resulting set of policy. |
287 |
Error |
No server defined for inventory |
No server is defined for uploading collected inventory data. |
288 |
Information |
Inventory collection successful |
Hard- and software inventory data was successfully collected and uploaded. DES server: [server name] Connection ID: [ID] |
289 |
Information |
Inventory collection failed |
An error occurred while collecting hard- and software inventory data.DES server: [server name] Connection ID: [ID] Error: [error] |
294 |
Error |
Cannot download centrally stored policy |
The centrally stored policy [name] could not be downloaded. Server: [name] Error: [error] |
295 |
Error |
Centrally stored policy: Cannot extract |
A centrally stored policy could no be extracted. Settings from this file will not be applied. Configuration ID: [ID] Error code: [code] Error: [error] |
297 |
Error |
Centrally stored policy: Fall-back configuration applied |
A configuration using centrally stored policies was detected but no settings could be retrieved from a server. {Product} will fall-back to a configuration where all removable drives are blocked. |
299 |
Information |
Centrally stored policy downloaded |
The centrally stored policy [name] was successfully downloaded. Configuration ID: [ID] Version: [version] |
443 |
Error |
Component start error |
A {Product} system component could not be started on this computer. Error code: [code] Error: [error] Component ID: [ID] |
520 |
Error |
All {PrefixES} not reachable |
Cannot load company policy. All configured {PrefixEnterpriseService}s are not reachable. |
521 |
Error |
Cannot determine computer token |
Cannot determine the computer token. Error code: [code] Error: [error] |
522 |
Error |
Error loading policy assignments |
An error occurred while loading policy assignments from server [name]. Error: [error] |
523 |
Error |
Policy integrity check failed |
The integrity of an assigned policy could not be verified.%rPolicy ID: [ID] Policy name: [name] Actual hash: [value] Expected hash: [value] |
533 |
Warning |
No policy - wiped |
No valid policy available - the company policy was wiped because the computer was offline for a long period of time. |
584 |
Information |
Inventory started |
Inventory generation was triggered by DES. |
639 |
Error |
Server certificate error |
Server certificate error detected. Certificate: [name]. Error message: [text] |