End-of-Life announcement

DriveLock sends out a newsletter in time to inform you about the end of support and maintenance for a specific DriveLock version.

For the following versions, the corresponding End-of-Life (EoL) data apply:

Version	On-premise customer support exists until:	Cloud customer support exists until:
All versions before 2021.2	EoL - not supported any more	EoL - not supported any more
2021.2	May 2024	EoL - not supported any more
2022.1	September 2023	EoL - not supported any more
2022.2	June 2025	Until the release of a version following 2023.1
2023.1	current version	current version

We recommend that all our customers install the latest DriveLock version.

Support lifecycle:

Starting with this release, we are adjusting the support lifecycle for new DriveLock product versions for all operating systems.

As soon as a new product version is released, we announce the End of Life (EOL) of the previous version.

From the date of the EOL announcement, DriveLock will provide full support for this version for another 12 months. This includes critical maintenance updates, code fixes for bugs and critical issues.

After the expiration of full support (12 months), DriveLock will no longer release new updates for this version. However, DriveLock product support will be available for an additional 6 months to respond to phone, email and self-service inquiries.

This applies to all on-premise versions from version 2023.1.

Upgrades:

Customers who have previous product versions and a valid maintenance contract can upgrade the environment to the latest product version.

End of life of features:

• DriveLock 2023.1 is the last version to include DNS SD support for automatically locating the agent or server.

• We have stopped developing the DCC and it will no longer be part of our product. DriveLock 2021.2 is the last version that officially supports the DCC until May 2024.