Tenants

DriveLock and the DriveLock Enterprise Service support using multiple tenants. A tenant is a completely separate database containing all data belonging to that tenant. This logical and physical separation is referred to as multi-tenancy. A DriveLock Agent can be associated with one tenant at a time.

This is based on the following concept: A central DriveLock Enterprise Service is operated by a system provider who manages several small customer installations. Each customer has a linked DriveLock Enterprise Service installed and is connected to the central DriveLock Enterprise Service of the system provider. Each customer installation runs its own tenant. This keeps the data separate and ensures different access rights so that no customer can see another customer's reports.

In order to associate events to a particular tenant, you can set up a dedicated linked DriveLock Enterprise Service for each tenant:

• Server1 (central DES, default tenant "root")
• Server2 (linked DES to Server1, default tenant "B")
• DriveLock Agents (server link to Server2, tenant "B").

In the DriveLock Management Console (DMC ), the default tenant of a server can be selected via DriveLock -> Right-click -> Select DriveLock Enterprise Service... -> <Select server> -> Tenant .

In the DriveLock Operations Center (DOC), the Tenant settings can be found in the Settings under Backend.