End Of Life Announcement

DriveLock sends out a newsletter in time to inform you about the end of support and maintenance for a specific DriveLock version.

For the following versions, the corresponding End-Of-Life (EoL) data apply:

Version

On-premise customer support exists until:

Cloud customer support exists until:

All versions before 2022.2

EoL - not supported any more

EoL - not supported any more

2022.2

June 2025

EoL - not supported any more

2023.1

Development support *1: December 2024

Product support *2: June 2025

EoL - not supported any more

2023.2

Development support *1: June 2025

Product support *2 : December 2025

EoL - not supported any more

2024.1

Development support *1: December 2025

Product support *2: June 2026

Until the release of a version following 2024.2

2024.2

current version

current version

We recommend that all our customers install the latest DriveLock version.

Support lifecycle:

Since version 2023.1, the support lifecycle for new DriveLock product versions is as follows: once a new product version is released, we announce the End-Of-Life (EOL) of the previous version.

*1 DriveLock will continue to provide full support for this version for 12 months from the date of the EOL announcement. This includes critical maintenance updates, code fixes for bugs and critical issues.

After the expiration of full support (12 months), DriveLock will no longer release new updates for this version.

*2 However, DriveLock product support is available for a further 6 months to answer telephone, e-mail and self-service inquiries.

This applies to all on-premise versions from version 2023.1.

Upgrades:

Customers who have previous product versions and a valid maintenance contract can upgrade the environment to the latest product version.

End of life of features:

  • Version 2024.2 is the last version that supports policy signing certificates.

  • With version 2024.2, Vulnerability Scan for Windows 8.x and older is no longer supported.

  • With version 2024.2, BitLocker Management for Windows 8.x and older is no longer supported.

  • With version 2024.2, the policy settings for the BIOS PBA no longer work on agents with version 2022.1. This means that the corresponding policies are completely removed and the continued operation of agents with BIOS PBA is therefore no longer possible.

  • With version 2024.2, automatic push groups and OUs for the push installation of DriveLock agents are no longer supported. All other functions and settings of the push installation are already available in the DriveLock Operations Center, which is why the entire node will be removed from the DriveLock Management Console in version 2024.2.

  • With version 2024.2, the macOS Monterey operating system is no longer supported.

  • The DriveLock Control Center (DCC) was only officially supported until May 2024 and has now been discontinued.

TLS 1.2: Please make sure that all operating systems running DriveLock support TLS 1.2. as of now.