DriveLock Enterprise Service

This information applies only to DriveLock On-Premise installations.

Before distributing or installing the DriveLock Enterprise Service (DES) on your corporate network, please ensure that the computers meet the following requirements and are configured properly to provide full functionality.

Main memory / CPU:

  • at least 8 GB RAM, CPU x64 with 2,0GHz and EM64T (Extended Memory Support)

Free disk space:

  • at least 4 GB, with policies that do include Security Awareness campaigns with video sequences (Security Awareness Content AddOn), approx. 15 GB is recommended
  • if the server is also running the SQL-Server database, additional 10 GB are recommended for storing DriveLock data

Additional Windows components:

Depending on the number and duration of the DriveLock events that are stored, the size of the DriveLock database can vary greatly from one system environment to another. It is therefore difficult to provide an exact specification here. We recommend setting up a test environment with the planned settings over a period of at least a few days to determine the exact values. These values can be used to calculate the required memory capacity.

Required DriveLock Services ports:

Port

Usage

1883; 3004; 4370; 5370; 6369; 3003; 4567; 4766; 18083; 18084

These local ports must not be used by other server services. They are only used internally and do not have to be open externally.

8883

The agents connect to the DES on this port so that they can be accessed via remote agent control. The DES installation program automatically enables the clearance in the local firewall of the computer.

4568

This port is mainly used for the DriveLock Operations Center (DOC).

6066; 6067

These ports are used to transfer management and status information from the agents.

Supported platforms:

  • Windows Server 2016 64-bit
  • Windows Server 2019 64-bit
  • Windows Server 2022 64-bit

On a Windows 10/11 client operating system, a DES should only be run as a test installation.

The DES is only available as a 64-bit application.

Supported databases:

  • DriveLock version 2024.1 or higher requires at least SQL Server 2016 SP1 or newer. The database must have a compatibility level of 130 or higher.

  • SQL Server Express 2016 or newer for installations with up to 200 clients and test installations

  • The DES requires the Microsoft SQL Server 2012 Native Client version 11.4.7001.0. In case this component is not yet installed, this happens automatically before the DES is actually installed. If an older version is already installed, it will be updated automatically.

Please refer to the applicable Microsoft documentation regarding the system requirements for installing the SQL database or SQL Express.

The database connection between the DriveLock Operations Center and the database requires a TCP/IP connection.