Managing licenses in the DriveLock Operations Center (DOC)

Configuration: DOC -> Settings -> Licenses

As of DriveLock version 2024.2, licenses can be managed centrally in the DOC.

• The Licenses in use tab provides you with an evaluation of the allocation and use of your licenses. License usage is based on how many computers have logged in over the last 30 days.

  • Licenses used for terminal servers are listed separately.

  • For Security Awareness, usage is calculated based on users rather than computers.

• On the Licenses tab, you can see which DriveLock modules are licensed, what type of license they have, and when maintenance expires.  
  Here you can

  • add licenses as files or keys,

  • remove expired and no longer needed licenses, and

  • update licenses.

• To extend licenses, add the new or extended license file or the license key. Existing licenses are overwritten by the extended license.

• Please note the following for expired licenses:

  • With subscription licenses, the subscription expires on a specific date. Once this is reached, you no longer have access to the DriveLock functionality.

  • Perpetual licenses have a maintenance end date. After this date, the product can no longer be updated to a new version.

  In both cases, you will receive a warning well in advance and are advised to renew your license.

• Under-licensing: Computer data (for Security Awareness: user data) is evaluated for license evaluation purposes. Please contact your DriveLock sales partner in this case.

• When you purchase new licenses, you can use the Synchronize valid licenses of your DriveLock customer account setting to automatically add them to your license policy. You do not need to enter them manually. The setting is enabled by default and can be found here: DOC -> Backend -> Tenant settings -> Licenses

If you have any questions about licenses, please contact your DriveLock sales partner or the DriveLock Managed Services team.